Question 1

Is the Trade Repository only suitable for large multinational corporations?

Accepted Answer

No, the Trade Repository is a valuable tool for anyone who participates in the world of trade. Whether you are a start-up, small enterprise or head up a Trade Compliance department within a large multinational, the Trade Repository can assist you.

Question 2

What if the region or country I need assistance with is not available on the system?

Accepted Answer

The Trade Repository officially launched with information available for 7 regions and 85 Countries. We will be adding additional regions and their countries soon.

Please send an email to tr-support@blueblox.ch if you’d be interested in the information on specific regions or countries in order for us to include your priorities in our next development efforts.

Question 3

Can I add additional countries or regions to my license?

Accepted Answer

Yes, of course. Please send an email to tr-support@blueblox.ch, and we will help you with your request.

Question 4

How up-to-date is the information provided in the system?

Accepted Answer

The information in our system is updated regularly to ensure that users have access to the most accurate and current data available. Our team of researchers works diligently to review and refresh content, especially focusing on critical sections like legal regulations, trade procedures, and country-specific requirements.

Given the dynamic nature of international trade laws and regulations, we also advise cross-referencing with official sources or reach out to us for any guidance or support at tr-support@blueblox.ch.

Question 5

Can I report an issue or discrepancy in the information in the system?

Accepted Answer

Your feedback is valuable to us in maintaining the accuracy and reliability of our system.

If you encounter any discrepancies, errors, or outdated information, please use the "Need Help" section available on each page. When reporting an issue, providing detailed information, such as the specific content and how it should be updated, can significantly expedite the correction process. Our team reviews all reports promptly and makes necessary updates to ensure the quality and relevance of our database. We appreciate your contribution to improving our service for all users.

Question 6

How often is the content updated, and will I be notified of updates?

Accepted Answer

Content updates are an ongoing process in our system, with the frequency of updates varying by section based on the availability of new information and changes in trade regulations.

We strive to ensure the most current and accurate information is available, with some sections updated monthly, quarterly, or as new data becomes available. While we do not have a direct notification service for every update made, we encourage users to visit our platform regularly to access the most recent information.

Users interested in updates for specific countries or sections can reach out to our support team on tr-support@blueblox.ch for more information on recent changes.

Question 7

What should I do if I can't find information on a specific country?

Accepted Answer

If you're unable to find information on a particular country within our system, we encourage you to contact our support team directly via email. While our database covers more than 85 countries, there may be instances where specific information is not immediately available or is in the process of being updated. Our support team can assist, offer alternative resources, or take note of your needs to prioritise future updates and expansions of our coverage.

Question 8

Can I use the information provided for legal or official purposes?

Accepted Answer

While our system is designed to be a comprehensive resource for trade-related information, it is important to note that the data compiled does not constitute legal advice. The information is intended to serve as a guideline and starting point for your research.

Question 9

How can I request customised consulting services if I need help with a trade challenge?

Accepted Answer

For personalised consulting support, please reach out to our Trade Repository team at tr-support@blueblox.ch, and they will point you in the right direction and provide options available to you in order to obtain personalised or customised consulting from BlueBlox.

As a Trade Repository member, you will receive our trade consulting services at preferential rates.

Question 10

How do I contact support if I have a question that's not listed here?

Accepted Answer

For questions not covered in our FAQ, please contact us by sending an email to tr-support@blueblox.ch. Our team is ready to support and assist you with any inquiries or issues you may have.

Key Features & Benefits

WHAT’S INSIDE THE TRADE REPOSITORY

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A world of information at your fingertips for 85 countries!

DASHBOARD

REGIONS

COUNTRIES

COUNTRIES

INTERNATIONAL ORGANIZATIONS

Need practical guidance? Explore our library of Trade Insights.

FREQUENTLY ASKED QUESTIONS